“The team at Proof Communications stepped in when we needed them and did such a good job at filling a gap in our internal communications team that we’ve continued to work with them to this day.”
Shauna Milani, Design Manager, SCIA
Spinal Cord Injuries Australia(SCIA)
Spinal Cord Injuries Australia (SCIA) is run for and by people with spinal cord injuries (SCI). The organisation works tirelessly to break down barriers for people with SCI by providing a broad range of services, from exercise therapy and employment services through to help with navigating National Disability Services and accessing peer support.
Challenge
- Create compelling, informative content that has the power to engage people with SCI
- Continue to meet deliverables when in-house communications team is understaffed
Our approach
Proof Communications offers SCIA pro bono proofreading services. We also support SCIA with the writing and editing of magazine articles for Accord, its official quarterly journal.
Outcomes
During a critical time when its communications team was understaffed, SCIA engaged Proof Communications to help with sub-editing and writing magazine articles from scratch.
“The team at Proof Communications stepped in when we needed them. Without them, we wouldn’t have been able to continue with the magazine at the same level during that period,” explains SCIA Design Manager, Shauna Milani.
“They did such a good job at filling a gap in our internal communications team that we’ve continued to work with them to this day – even with staff levels back on track.”
Being able to quickly adapt to the tone, voice and style of an already established magazine has been very important to SCIA.
“We are providing advice and information to people within the physical disability sector and people with SCI. We are sharing stories to help combat feelings of isolation and build connections. Language is, therefore, really important.
“Glynis [from Proof Communications] has been really successful at not only adapting to the tone and style of the magazine, but also improving it in terms of content ideas,” says Shauna. “She has fit seamlessly into our team. In fact, it’s like she’s one of the team.”